![]() PS: as a temporary workaround, you can check without changing the background, then the change in the background inside the editor using the option "Video improve." We are available Monday - Friday, 18:30 - 11:30 PST. If the problem is not resolved, can we get a Connect session to debug the issue? You can contact us at with a suitable date and time, and we will solve it through Connect. A journal of diagnosis can help us to quickly solve the problem. When you close the application, you will need to send us the diagnostic log. You can follow the steps in this link to launch the application in diagnostic mode: presenter help | Adobe Presenter Video Express (Windows & Mac). Send us a journal of diagnosis of the problem.Disable all Bluetooth devices and see if it solves the problem. Some Bluetooth drivers interfere with the functioning of the app.Select the camera, then the Logitech camera to try a fix for this problem. Sometimes, the webcam is busy on the launch of the app.If installing this driver does not resolve this issue, then please try the following: Please make sure that you are picking the latest driver from the following link: ![]() In our tests, we saw that the Logitech C920, must the last driver of Logitech and the software must be installed so that it works correctly. But it still does not work properly.Īny suggestions how to solve the problem? I deleted and reinstalled the drivers for the camera. My problem is that I can't use video effects to change the background: I can't see Preview video/webcam with button " make my impressive background." When I switch to the integrated webcam, it works without problems, including the function of substantive change. But when I press "record", program begins to make the video - and the webcam works. When I launch the program and start creating the new project, I see only a black screen with the error message " your webcam is busy or it does not." "Try closing other applications that might be using the webcam and select it again. (computer laptop Dell Vostro 3560, Windows 7-64 bit, 8 GB of RAM, memory) I have a problem with Adobe Presenter Video Express, when I want to use the camera Logitech c920. And the video quality in the published video is superb.Īdobe Presenter video Express: problem with webcam Logitech c920 I then did a test video with Adobe Presenter video creator with the parameter "Save Preferences" "change display resolution (recommended) registration" checked and to my satisfaction, ouse clicks appear more staggered more. The restart, my desktop icons were smaller than previously, confirmation that the DPI change took effect. Windows tells me I had to restart the PC to make the changes take effect. I have put a check mark in the box and I changed the scale of the existing 'medium - 125% ' to "Smaller - 100%". On a hunch, I searched DPI via the search function in the charms of Windows 8 bar and open the item "making the text and other elements more or less." Under the heading 'Change of the size of all the elements', I found that the cursor was set exactly to halfway between 'Small' and 'Larger' and below, there is a checkbox called "Let me choose the level of scaling for all my views" that has been disabled. I would like to know how to let Adobe Presenter Video Creator registration to the recommended display and resolution have saved correctly in the correct locations of mouse clicks. I would be happy to save in this mode but the problem is the font and the pixels are not as clear when I record in this way with the display resolution box disabled as when I recorded with the box checked. However, if I uncheck the box 'change display resolution during recording (recommended)', the pout in the recorded video clicks are exactly the correct positions. If I click on the "Home" tab in the Ribbon, the video does look like I'm clicking the "Insert" tab just to the right. ![]() Tell me if I'm demonstrating of the Ribbon in Microsoft Word 2013. If I let him change my screen resolution recommended by the application - "change the display resolution while recording (recommended)" - occurrences of click in the video produce a short distance where I really clicked the mouse. I have Adobe Presenter 9.0.2 build 173, 64 bits and I seem to have something strange happening in Adobe Presenter Video Creator when I use it for display to illustrate the recording software. Mouse in Adobe Presenter Video Creator problem
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |